Delivering Trust

About Metfone Express

Metfone, a proud member of the Viettel Global family, is Cambodia’s leading telecommunications provider. Since 2009, Metfone has connected millions through innovation, reliability, and care. With advanced technology and nationwide coverage, we empower communities, enhance everyday life, and drive Cambodia’s digital transformation toward a smarter, more connected future.

+7 Years

A Trusted National Brand

Since our founding in 2016, Metfone Express provides reliable logistics solutions. We've grown from a local startup to a trusted brand, committed to excellence and customer satisfaction.

+1000

Employees & Collaborators

With over 1000 dedicated employees and collaborators, we ensure seamless logistics operations. Our team's expertise drives our commitment to providing top-notch service and innovative solutions for all your shipping needs.

+1000

Vehicles / Diverse Vehicles System

With 1000 vehicles, our diverse system ensures efficient and tailored logistics solutions. From nimble vans to heavy-duty trucks, we handle any delivery need with precision and speed.

Network coverage across countries

With the goal of providing the greatest experience, VTPCambodia is proud to have expanded its global network

Network coverage across countries

Partners of world leading company

General Services

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CASH ON DELIVERY (COD) SERVICE
CASH ON DELIVERY (COD) SERVICE

CASH ON DELIVERY (COD) SERVICE

Helps sellers deliver goods and collect payment from recipients quickly, safely, and conveniently. Once the order is successfully delivered, the courier will collect the payment directly from the recipient and remit it back to the sender according to the service policy.
NON-COD DELIVERY SERVICE
NON-COD DELIVERY SERVICE

NON-COD DELIVERY SERVICE

Suitable for prepaid orders or shipments that only require transportation to the recipient. For this service type, the system will process the shipment as a COD order with a collection amount of 0 USD, with the same pricing as the COD delivery service.

News & Blog

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FAQ

1

How long is the delivery time?

Delivery time depends on the delivery area:
Urban areas: 1-2 business days
Suburban areas / other provinces: 2-5 business days
Remote areas, islands: 5-7 business days
Note: Delivery times may vary due to weather, holidays, or other external factors.

2

How is the delivery fee calculated?

The shipping fee is calculated based on:
Delivery distance
Weight & dimensions of the order
Express or standard delivery option
→ The specific fee will be clearly displayed before confirming the order.

3

Can I track my order?

Yes. After the order is handed over to the shipping company, you will receive:
Tracking number
Link to track the delivery status in real-time.

4

What happens if the delivery is unsuccessful?

If the delivery is unsuccessful due to:
Unable to contact the recipient
Recipient not present
→ The shipping company will contact again or attempt delivery again on the next occasion. After the specified number of delivery attempts, the order may be returned to the warehouse.

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Tailored delivery solutions for your business

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Get In Touch - We’re Here To Help

Have question about our services? Need a custom logistics solution? Our team is ready to assist you. Reach our, and let’s make shipping simple and stress free

head office

Address

56/58 E0E1, St.128, Sangkat Phsar Thmei II, Khan Doun Penh, Phnom Penh

head office

Hotline